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by Kim Fossen, Account Executive, Knight Insurance (Kim is one of the benefits consultants who works with our Benefits Committee)

Glendale Community College has held a benefits contract with Blue Shield of California since 1995.We would like to take this opportunity to go over the plans currently offered by Blue Shield and try to answer some questions you may have.

PPO BASICS:

The PPO option has a $200 deductible that must be satisfied before any benefits are paid. The deductible is $400 if you have dependents on the plan. Once the deductible is met, Blue Shield will pay 90 percent if you use PPO-contracted physicians, laboratories and hospitals. If you opt out to physicians that are not contracted, Blue Shield will pay 70 percent of the amount that is allowed. This means that you will be paying your 30 percent, plus any additional amounts that are above what is considered reasonable and customary. You should always ask if the doctor or facility is contracted with Blue Shield PPO. Asking them if they "accept" Blue Shield is not the same as being contracted with Blue Shield. There is a maximum out-of-pocket amount for PPO ($1000 for individual/$2000 for family) and non-PPO ($3000 for individual/$6000 for family). Once you hit these amounts, Blue Shield will pay 100 percent of the charges.

BLUE SHIELD HMO FACTS:

The HMO option charges $5 for an office visit to your primary care physician. All services must be done by the primary care physician (PCP) or be referred by the PCP. If you are referred to a specialist, always make sure you have referral paperwork from the doctor and keep this paperwork for your records. Lab work, x-rays and hospitalization are all covered at 100 percent when directed by the PCP. If you receive a bill or statement from a laboratory or other facility, please do not ignore it. Sometimes bills are not sent to the correct place so they are not paid properly. Ultimately, the payment is your responsibility, so you do not want to ignore bills that you receive. Our benefits agent can help get things to the proper place but you need to let her know what is happening.

DRUG FEES:

Both the HMO and PPO have a prescription drug card. The co-payment for generic drugs is $5 and for brand-name drugs is $10. If a generic drug is available and you choose to take the brand name, you will pay your co-payment plus the difference in cost between the generic and brand name drug. There is also a mail order benefit for any maintenance drugs. The co-payment is $5 for generic or brand name for a 90-day supply.

The above is a brief outline of our plan with Blue Shield. We encourage you to read your Blue Shield Evidence of Coverage booklet for further details and clarification. If you have questions or concerns, please contact Menchie Braza. She will be able to direct you to the appropriate person for help. v