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Bushwacked - It Could Happen to You!

by Des Kilkeary, Professor of English

(This will be the first in a series of articles dealing with Judicial Board Procedure - the workings of a semi-secret body which convenes judicial hearings involving the conduct of students, faculty, counselors and administrators who have had grievances filed against them.  This court is not part of the campus shared governance process and, consequently,  it has no direct oversight, no supervision, and no review of its conduct whatsoever. It is guided by two sets of regulations: one poorly crafted set applies to faculty, counselors and administrators [there is no appeal in this process] and another much better written set applies only to students.)

"...equal and exact justice to all men, of whatever state or persuasion."
                                                                                   (Thomas Jefferson)

     The spirit of Jefferson's words is faintly echoed in Board Regulation 5101 which states that the "Chairman of the Judicial Board...will conduct formal hearings according to the provisions of due process."  One can find academic due process defined on page 46 of the Full Time and Adjunct Faculty Handbook which states: "the search for justice requires... procedural due process of law. Academic due process is intended to assure a fair resolution of disputes and grievances within the college community."  Keep the key words "fair resolution" in mind as you read the following account.

     Imagine you return to campus on Monday morning, teach one or more classes, and then, during your office hour you check your e-mail only to discover that a formal Judicial Board Hearing has been scheduled for the following day, Tuesday, at 11:00 a.m., and you are expected to be there.

     To be sure, the notice specifies the time and the place of the hearing, but it neglects to identify either the charges against you or the name of the person or persons who is bringing them.  It does, however, direct you to bring the Course Overview and "any information" that you might have regarding a certain class that you teach.

     Having a serious medical problem, you have an appointment scheduled for that Tuesday with your doctor, and you inform the chairperson of the Judicial Board that you are unable to be at the Judicial Board Hearing at the indicated time; nevertheless,  you receive a notice that the Hearing will be convened with or without you, "according to our Student Grievance Procedures."  You keep your medical appointment.

     Three months later, you receive a letter from the Administration informing you that a Judicial Board Hearing had been held as scheduled, the charges brought against you upheld, and that you have ten working days to respond in writing.

     You might think that you are dreaming, caught up in a nightmare like
Joseph K, in Franz Kafka's novel The Trial, who awakens one morning to find himself accused by a mysterious legal authority of an unnamed crime of which he knows nothing. You remember his many fruitless attempts to obtain justice from an authority with which he cannot effectively communicate, culminating in his utter frustration, his complete loss of human dignity, and his cruel death.  You can't believe that anything like this can happen in real life.  You will yourself to wake up,  only to find the letter is still in your hand.

     This bizarre tale is not imaginary; it recently happened to one of your colleagues (whom we will hereafter refer to as Professor X) just as I described it, except that there is much more to the story than I have revealed so far.

     How is it possible in this day and age to find oneself charged and convicted without knowing for what kind of behavior and by whose accusation.  Professor X isn't told anything until three months after the proceedings when an official letter arrives summarizing the events leading to the Judicial Board's  judgment that Student X could petition for a "W" if the student felt that a final grade in your class is unsatisfactory.  I need to add here that the hearing took place during final exams, and Student X was not aware of the grade to be received but believed it would be less than the  grade desired.

     While not the only complaint, the "W" grade was foremost in the student's mind.  When asked by the Chair of the Judicial  Board what was wanted from the Board, the student declared it was a "W" so that the class could be repeated.

     While it is somewhat disturbing to find out that a student can use the judicial process to effect a grade change, it is even more shocking to discover that the student had been encouraged to use the judicial process for this purpose by an administrator when a much simpler, and more commonly used option was available - a petition to waive college requirement was available as a first option.  The folks at Admissions and Records tell me that this is the first step, a fairly simple and often used process which is detailed in the college catalog under the WITHDRAWAL/ COURSE DROP POLICY.  "Upon petition, students may drop or be dropped subsequent to the designated deadlines for extenuating circumstances." The policy requires that the petition must be received by the chairperson of the Petitions Committee within the first semester following the semester or term in which the course was scheduled, but it can be effected earlier, I was told, even before the class ends and a grade is received.

     Extenuating circumstances include "circumstances beyond the control of the student" which can mean almost anything, including dissatisfaction with a grade due to incompatibility with a teacher.

     Such withdrawals or drops shall be recorded as a "W".  The petition option is something that the administrator should have known about and should have informed the student of its availability.

     However, this is just one of a number of mistakes or poor decisions made by this administrator and the chairman of the Judicial Board.

     When revealed, the facts of the case will show what amounts to a travesty of the judicial process in this case including a number of policy violations which range from failing to inform a faculty member of the charges or the names of the complainants before the Hearing (as required), to insufficient notification (leading to an insufficient amount of time to mount a defense, assuming one knew what to defend), to an inappropriate venue (it turns out that the student complaints lie outside the jurisdiction of the Judicial Board and are strictly prohibited by its rules), to a finding or remedy which could more easily have been accomplished through a simple petition. What does this have to do with "justice" and a "fair resolution"? Well, you be the judge.

     When I first heard the details of professor X's case, I couldn't believe my ears; something struck me as being altogether wrong with the process.  How could Professor X not have known that there was a case was pending until so late in the process when the notification to appear before the Judicial Board arrived. Some years ago, I had served on the Judicial Board, so I was fairly knowledgeable about how things should work unless, of course, some of the rules had changed (they hadn't).  I remembered that the regulations had some built in safeguards that, had they been followed, would have alerted Professor X that there was a problem and this might have led to an easy resolution.

     The safeguards that I referred to are contained in Administration regulation 5101 which governs student grievances against faculty, counselors, and administrators which involves a three part process. First, if the policy were being followed the student would attempt to resolve the problem with the teacher.  The teacher, thereby put on notice that a problem exists, could attempt to remedy or resolve it. Second, if the informal discussion does not produce a satisfactory solution, the student may take his/her complaint to an informal hearing with the appropriate Dean who is responsible to arrange a meeting with the persons involved, to engage in fact-finding, and try to resolve the problem.  This would allow a second opportunity to find a fair solution, and again the teacher would know the process is underway and could respond.

     Third, if the person making the complaint is not justified with any proposed solution, then he or she can submit his signed complaint in writing to the Chairman of the Glendale College Judicial Board — the point being that everyone is aware of the process and there are no surprises.

     Professor X informed me that steps one and two had never taken place, and I determined to find out if this were true.  Had the people who were involved in the Judicial Process followed the policy or not? This quest was to lead me on a not so merry chase.  It would take a lengthy period of time, and involve a large number of communications, e-mails, letters and interviews until suddenly an iron curtain descended,  well actually a wall of silence, when the principal players in this drama disappeared behind the confidentiality veil, asserting that they could only talk about policy adherence in a general sense. The official response always went something like this: "It is inappropriate for me to meet with you to discuss the particulars of any one case. On the other hand, if you are interested in meeting with me to learn more about our Judicial Board process, I am happy to meet with you to discuss my understanding of the process."  This response reminded me very much of the character Major in Joseph Heller's novel Catch 22.  You could only make an appointment to see him when he was out, and of course when he was in his office, you couldn't see him.  That's one example of catch 22.

     Part two of this story will relate my attempt to breach the wall of silence to find out if Board Policy was indeed being followed in every case—you can probably guess the answer by now, and I will reveal the next chapter in the remarkable narrative of Professor X's experience with the Judicial Board. &

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