The Business Education office is located on the second
floor of the Garfield Campus. Students may be required to
demonstrate English proficiency equivalent to ESL-IV for class
enrollment. The Business Education program’s primary purpose
is to help students develop skills that are critical for
success in the modern workplace. In addition, the Business
Education program offers a bridge to further studies in
college/university credit programs or technical schools.
Students who successfully complete a business program will
receive a certificate of completion. The vocational
Certificate of Completion programs have been approved by the
Chancellor’s Office of California. For further information,
please call 818-240-1000, ext. 5690.
Business/Office Skills – Course Descriptions
OBT 011 Beginning Keyboarding
This is an individualized class that covers
keyboarding Lessons 1 – 20 by touch. All students
work on computers. Accuracy and speed development is
offered. Students may enter at any time.
OBT 012 Intermediate Keyboarding
This is an individualized class that covers
keyboarding Lessons 21 – 80 by touch through the
production of business documents. Students work on
computers and learn MS Word as they advance. Extensive
accuracy and speed development is offered. Students may
enter at any time.
OBT 013 Advanced Keyboarding
This is an individualized class that applies
keyboarding and MS Word skills to business documents
through the application of advanced features in
specialized situations. Class covers Lessons 81- 120.
Extensive accuracy and speed development is offered.
Students may enter at any time.
OBT 021 Business Math and Calculators
This course improves basic math skills and teaches
calculators by touch and calculator functions.
OBT 022 Beginning Account Clerk
Students will study the full accounting cycle in
Chapters 1 – 16, financial statements, payroll, accounts
receivable/payable in manual and QuickBooks and Peachtree
formats.
OBT 023 Advanced Account Clerk
Students will study advanced accounting Chapters 17 –
24, financial statements, uncollectibles, notes
payable/receivable, accruals, inventory, advanced accounts
receivable/payable in manual and QuickBooks and Peachtree
formats.
OBT 031 Business Writing: Email
This course covers email writing including English essentials
and email etiquette rules.
OBT 032 Business Writing: Memos
This course focuses on interoffice memorandum writing. English essentials and
other forms of workplace documents such as news releases.
OBT 033 Business Letter Writing
This course covers business letter composition, English essentials, and
production of other workplace documents such as agendas and minutes.
OBT 034 Filing Fundamentals
This course covers the use of indexing rules to file alphabetically,
numerically, geographically, and by subject. Timed exercise practices, handouts,
and quizzes are designed to assist students to prepare for employment tests and
to accurately perform on-the-job filing. Computerized software provides hands-on
review filing fundamentals.
OBT 035 On-the-Job Communication
This course emphasizes workplace interaction and avoiding barriers to
communication as well as adapting to a variety of personal communication styles.
Included are communication strategies for getting along with coworkers,
supervisors, and clients. Other topics covered are decision making, problem
solving, and overcoming negative behaviors in teams/groups.
OBT 040 21st Century Employment
Strategies
This class covers resumes (including e-resumes)
and cover letters, interviewing techniques, finding the job you want
(including Internet search), understanding the legalities of
personnel paperwork, pre-employment testing, and how to handle
coworkers, stressful situations, etc.
OBT 050 Customer Service
You will be introduced to the concepts of internal and external
customers; customer expectations and satisfaction; effective
customer communications; and how to productively handle conflict,
stress and teamwork.
OBT 055 Office Equipment
This class prepares you for life in the office
through hand-on use of office equipment, such as: the World Wide
Web, copiers, faxes, printers, shredders, cutters, punchers and
more.
OBT 061 Medical Front Office
Topics covered under this program include a comprehensive understanding of
medical front office duties: medical terminology, front office procedures,
medical billing and coding, medical transcription and Medisoft.
OBT 062 Dental Front Office
Topics covered under this program include a comprehensive understanding of
dental front office duties: dental terminology, office procedures, billing and
transcription techniques, and Dental Software.