Frequently Asked Questions | Glendale Community College

How do I enroll?

There are five ways to register!*

ONLINE

Use our online registration and catalog web site to register anytime, from anywhere! Pay online and register instantly with your credit card, guaranteeing your space early in our most popular classes. Charges for online registration are processed by PayPal and will appear on your statement as "GlendaleCC-CSE."

MAIL

You can use the downloadable form (also provided in the back of our catalog) to register by mail. Make checks or money orders payable to Glendale College and mail to:

Community Services Education
1122 East Garfield Ave.
Glendale, CA 91205

PHONE

Call us during our regular office hours at (818) 240-1000, extension 5015 or 5016. Please have your class and Visa, Mastercard, or American Express information ready.

FAX

Register 24 hours a day! Fax the downloadable form with complete Visa, Mastercard, or American Express information to GCC Community Services Education at (818) 548-6216.

WALK-IN

Our office is located at the GCC Garfield Campus (Mariposa Building, Room 112) at 1122 East Garfield Avenue (nearest cross-street is Adams) in Glendale (directions). We are open Monday through Friday, 9:00 am to 4:30 pm. We accept cash, check, money order, Visa, Mastercard, American Express, and letters of credit.

*Please read and understand our CSE policies before registering.

How do I register online?

In order to register for courses online, you must have an account with Community Services Education Online Registration system. Creating an account also gives you online access to view your registration history, change your address and more.

You can go to our Sign up page to create a new account.

Note: you must have an email address to set up an account with us.

How do I cancel a registration?

You cannot cancel a registration online. To cancel a registration, you must contact:

Angine Aslanian, M.S.
(818) 240-1000 x 5015
Aaslanian@glendale.edu *

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.

CANCELLATIONS & REFUNDS
Any class that does not meet minimum enrollment requirements may be cancelled. Because the program receives no tax support, each class is contingent upon meeting minimum enrollment. If Community Services Education cancels a class, you will be notified by email prior to when the class was to begin, and a full refund will be issued.

If you want to cancel a class: Requests to cancel a class must be submitted in writing via email at least 5 business days before the start date of the class. Phone messages will not be accepted. A withdrawal fee of $10 per class cancellation will be withheld. There are no refunds beyond this deadline. There is no auditing of classes.

Trips & Tours: Cancellations must be received in writing 5 business days prior to trip departure date and will be granted only if the space is re-sold by Community Services Education. You may send a substitute in your place with prior notice to our office. When approved, refunds will reflect a 20% processing fee per person and any unrecoverable expenses such as lodging, tickets, etc.

Pharmacy Technician, Veterinary Assistant, CMA, Phlebotomy, and Medical Insurance Billing: Cancellations must be received in writing 5 business days prior to first class meeting. A 10% processing fee will be retained by the college.

Ed2go Classes: Refunds are given only if a student notifies our office by email BEFORE the start of the 2nd class. There are no auditing of classes. There are no refunds beyond this deadline.

TRANSFERS
To transfer to another class, requests must be submitted in writing via email at least 5 business days before the class begins. A transfer fee of $10 per class transfer will be withheld.

What is the refund policy?

CANCELLATIONS & REFUNDS
Any class that does not meet minimum enrollment requirements may be cancelled. Because the program receives no tax support, each class is contingent upon meeting minimum enrollment. If Community Services Education cancels a class, you will be notified by email prior to when the class was to begin, and a full refund will be issued.

If you want to cancel a class: Requests to cancel a class must be submitted in writing via email at least 5 business days before the start date of the class. Phone messages will not be accepted. A withdrawal fee of $10 per class cancellation will be withheld. There are no refunds beyond this deadline. There is no auditing of classes.

Trips & Tours: Cancellations must be received in writing 5 business days prior to trip departure date and will be granted only if the space is re-sold by Community Services Education. You may send a substitute in your place with prior notice to our office. When approved, refunds will reflect a 20% processing fee per person and any unrecoverable expenses such as lodging, tickets, etc.

Pharmacy Technician, Veterinary Assistant, CMA, Phlebotomy, and Medical Insurance Billing: Cancellations must be received in writing 5 business days prior to first class meeting. A 10% processing fee will be retained by the college.

Ed2go Classes: Refunds are given only if a student notifies our office by email BEFORE the start of the 2nd class. There are no auditing of classes. There are no refunds beyond this deadline.

TRANSFERS
To transfer to another class, requests must be submitted in writing via email at least 5 business days before the class begins. A transfer fee of $10 per class transfer will be withheld.

Where do I park?

Glendale College has permit parking only on the main campus.

If you are registered for a class being held on the main campus, you will either be directed to a FREE parking area, or you will receive a special parking permit from your instructor the first day of class. Permit parking is in effect except for Sundays and school holidays.

Parking is FREE at Hoover High School and at the Adult Community Training Center. Street parking is available at Pacific Studio for Dance.

I would like teach a CSE class. Where do I start?

Interested in Teaching a Class?

Do you see a need for a class that is not being offered by GCC Community Services Education? We would like to hear about it! Can you teach an interesting class or craft?

Download the Course Proposal Packet (pdf)