Distance Education Standardized Ticket Notes

In addition to assigning DE certified faculty to online/hybrid course sections, it is also necessary to use a standardized ticket note to describe online or hybrid courses.

Standardized Ticket Notes

• Demonstrate GCC’s compliance with Federal, State and ACCJC guidelines for online instruction;
• Establish a comprehensive college-wide protocol for logging in to all distance education course sections;
• Make it easier for students to understand what is required of them to login and complete their initial course Check-In Assignment.

Distance Education Approved Standardized Ticket Notes:

NOTE: HYBRID CLASS— For information on what is required of you when taking an online course visit: http://glendale.edu/online. (For example: Face-to-face classes will convene on x from x to x. Real-time (synchronous) learning is required on x from x to x). Students must review the instructor generated Welcome Letter via GCC email and complete the Course Check-In Assignment described in the Welcome Letter by Sunday at 11:59pm not to be dropped from the course. Students should possess basic computer skills and have access to the Internet, either from home or from the computer labs on-campus. This course requires reading, writing, engaging in frequent online activities, and weekly assignment deadlines. Instructor: xxx; xxx@glendale.edu

NOTE: ONLINE CLASS— For information on what is required of you when taking an online course visit: http://glendale.edu/online. (For example: No face-to-face time is required for this fully online class. Real-time (synchronous) learning is required on x from x to x). Students must review the instructor generated Welcome Letter via GCC email and complete the Course Check-In Assignment described in the Welcome Letter by Sunday at 11:59pm to not be dropped from the course. Students should possess basic computer skills and have access to the Internet, either from home or from the computer labs on-campus. This course requires reading, writing, engaging in frequent online activities, and weekly assignment deadlines. Instructor: xxx; xxx@glendale.edu

NOTE: PROCTORED ONLINE CLASS— For information on what is required of you when taking an online course visit: http://glendale.edu/online(For example: Face-to-face exams will convene on x from x to x. Real-time (synchronous) learning is required on x from x to x). Students must review the instructor generated Welcome Letter via GCC email and complete the Course Check-In Assignment described in the Welcome Letter by Sunday at 11:59pm to not be dropped from the course. Students should possess basic computer skills and have access to the Internet, either from home or from the computer labs on-campus. This course requires reading, writing, engaging in frequent online activities, and weekly assignment deadlines. Instructor: xxx; xxx@glendale.edu

Title 5 Considerations and Ticket Notes

A letter sent in October 2011 by the Department of Education calls upon postsecondary distance education programs to put more stringent measures into place to make certain that students are not just enrolled in courses, but also actively participate:

“...institutions [need] to take steps necessary to ensure that students are academically engaged prior to disbursing Title IV student aid funds. If students do not begin attendance, Title IV funds must be returned” (34 CFR 668.21(a))(Runcie & Ocha).

Recent Federal and ACCJC guidelines to prevent financial aid fraud mean that initial student logins to distance education courses no longer count as student participation. Several online programs in the community college system have recently been targeted by financial aid fraud schemes in which a ‘student’ registers for an online course, logs in, and then drops the course after financial aid funds have been dispersed.

PLEASE NOTE: It is imperative that instructor's drop all non-participating DE Students by GCC's Census Date. To confirm participation, best practices require that DE Online courses have a Course Check-In Assignment with a firm due date during the first week of instruction.