Student Rights in an Online and Hybrid Course

Students in online and hybrid courses have a right to:

  • Access a course shell on the first day of the term; the shell should be published on the first day of the term.
  • Access a course syllabus on the first day of the term; the syllabus should be posted on the first day of the term in the orientation module or under the Syllabus tab in Canvas on the first day of the term.
  • Receive a welcome letter via email from the instructor 2-5 days before the first day of the term; the welcome letter should be posted in the orientation module or under the Announcements tab in Canvas on the first day of the term.
  • Is given notice via welcome letter of the course DE drop, participation and attendance policy, including information on the mandatory check-in assignment that must be submitted within 1 week of the course starting, and, how many activities a student can miss before being dropped due to lack of participation/attendance.
  • Receive a reply to an email in Canvas or GCC email message within 24-48 hours, Monday through Friday from the instructor.

Have contact with the online/hybrid instructor at least once per week in at least one of the following four ways in order to established regular and effective contact:

1. Instructor-Student 2. Student-Student 3. Student-Content 4. Student-Interface.

The following are examples of ways to implement weekly interaction in the distance education classroom:

Instructor-Student Examples:

  • Personalized feedback (within 7-10 days)
  • Synchronous contact in a chat/instant messenger
  • Instructor response to student work in progress
  • Synchronous video-conferencing
  • Regular, weekly, virtual office hours
  • Flipped Classroom Content Instruction
  • Face-to-face informal meetings on-campus
  • Twitter feeds/social media interaction
  • Graded discussion boards within Canvas
  • Email contact (24-48 hours, M-F, response)
  • Instructor response to student work in progress
  • Orientation materials/welcome letter/welcome video
  • Weekly announcements in Canvas/written or video
  • Instructor-Student Examples: (Continued)
  • Instructor created Podcasts/webinars/screencasts
  • Telephone/texting/voicemail/USPS mail/Q&A board
  • Peer review group collaboration grading/evaluating

    Student-Student Examples:

    ●Messaging via the LMS (Canvas)
    ●Discussion boards with content/videos/media
    ●Synchronous contact in a chat room/instant messenger
    ●Synchronous contact through web-conferencing
    ●Synchronous or Asynchronous document editing
    ●Participation in online group collaboration projects
    ●Participation in online collaboration with wikis/blogs

    Student-Content Examples:

    ●Modules on the LMS (Canvas)
    ●Lectures (recorded/streaming)
    ●Podcasts/webinars/screencasts
    ●Video-conferencing/CCCConfer
    ●Discussion boards with content/videos/media
    ●PowerPoint or Prezi presentations
    ●Online quizzes/exams/tests/midterm/final

    Student-Interface Examples (within Canvas):

    ●Computer hardware
    ●Internet browsers
    ●Website access
    ●Software applications
    ●Modules on the LMS (Canvas)
    ●Discussion boards

Have the option to participate in synchronous (in-real-time) contact with the instructor through online “office hours” through one of the following methods:

  • Questions and answers in a chat room, such as the Chat feature in Canvas
  • Web-conferencing through Canvas Conferences, ConferNow, ConferZoom, CCCConfer, Skype Chat or other virtual meeting platforms

If a student feels that his or her rights in an online or hybrid course have been violated, he or she can contact the Division Chair that presides over course.