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The Student Outreach Services (SOS) staff will help you with your general enrollment questions.

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Frequently Asked Questions
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  • Admissions & Records

    • Do I have to repeat a class in which I received a D or F grade?

    • I applied to Glendale and have not received my student ID yet, how long will it take for me to receive it?

    • Where do I access the application to apply to GCC?

    • I want to know if the transcript was sent or not and how can I find out?

    • I’m not able to sign in to MyGCC account? Where can I go to reset my password?

    • When will my enrollment date for the current semester be posted? Also when will the registration period begin for the current semester?

    • How do I get started at GCC?

    • I want to know at what time does the Admissions and Records office opens.

    • I want to apply to GCC but the system says I already have an account...

  • Application

  • Athletics

    • How can I contact athletic coaches and get more information about joining a sports team?

  • Books

    • Do I need to buy my books before school starts?

  • Classes

    • Where can I access open classes?

    • Where can I find classes?

    • How do you enroll on the waitlist for a class?

  • Counseling

    • How can I meet with a counselor?

    • Do you need to see a counselor to create a student educational plan?

  • Drop a Class

    • How do I drop a class?

  • Email

    • How do I set up my student email on my iPhone

    • How do I activate my GCC email?

  • Email from GCC

    • I applied to Glendale and have not received my student ID yet, how long will it take for me to receive it?

  • Financial Aid

    • How long do I have to pay for classes before they are dropped?

    • Where can I apply for financial aid?

  • Grade

    • Do I have to repeat a class in which I received a D or F grade?

  • High School

    • Does GCC offer high school diploma courses?

  • International Students

    • I am an international student, who can I contact for more information?

  • Medical Billing Orientation

  • Noncredit

  • Parent Education

    • How do I register for the parent education program?

  • Parking

    • Where can I purchase my parking permit?

    • How much is the parking permit for the whole semester?

  • Refund

    • I have just dropped classes & want to know what I need to do in order to get a refund. Will the refund automatically be sent to my credit card, the one used to pay for classes, or will check be sent?

  • Resubmit Application

  • Student ID

    • I applied to Glendale and have not received my student ID yet, how long will it take for me to receive it?

  • Test

    • If we took the Act and the SAT tests, do we still have to take the assessment test?

  • To Do List

    • If I don’t turn in the paper work on the due date am I still able to turn them in on another date?

  • Transcript

    • I want to know if the transcript was sent or not and how can I find out?

    • Where can I obtain an unofficial transcript?

  • Transfer

    • I want to transfer from another community college to GCC...

    • I have questions about transferring to a university, who can help me?

    • I have a few questions pertaining to the Associate Degrees for Transfer?

  • Units

    • What is the maximum number of units I can take?

    • How much is tuition at GCC?

  • Veterans