Program Learning Outcomes: Upon completion of this program, the student will be able to use a variety of office procedures to perform such tasks as sorting mail and answering telephones; filing and processing documents; edit and revise memos, e-mails, letters and reports; the student will be able to identify the personal traits that lead to effective human relation skills in business and develop skills to work more effectively with customers and other employees, including communicating with clients verbally face-to-face and over the telephone; the student will be able to perform basic operations in Word, Excel, Access, and PowerPoint; compose entry-level correspondence using appropriate business language and cohesive, grammatically correct sentences; become familiar with Global information systems and be able to sign on to an account and use common utilities including e-mail, Gopher, and Web browsers to search a variety of databases for information; the student will be able to identify the standard elements on the Windows 7 desktop; to demonstrate basic mouse operations (pointing, clicking, double-clicking, dragging, and right-dragging); and to understand basic computer terminologies; and the student will be able to type by touch at a minimum of thirty (30) words a minute and to create, edit, and format advanced features for any business document including forms, medical and legal forms, resumes, job applications, bibliographies, footnotes/end-notes, newsletters.
REQUIRED COURSES FOR CERTIFICATE
Human Relations in Business
Business Office Procedures
CABOT 103 or equivalent
English for Business
Business Vocabulary Development
Filing Methods and Systems
Introduction to Office Correspondence
Collegiate Business Mathematics
Computer Keyboarding/Typing II
Beginning Microsoft Office Applications
TOTAL UNITS REQUIRED
* A minimum typing speed of 35 wpm is required for this certificate. CABOT 230 is available to help students reach this goal. Students should request a card from their GCC instructor verifying their keyboarding speed. This card is valid for one year and must be current at the beginning of the semester/session in which the certificate is awarded. Replacement cards may be obtained by retesting.
NOTE: Courses taken more than five years before granting of this certificate must have the approval of the division chair for acceptance. Substitutions for some of the above courses may be made with department approval. NOTE: ADDITIONAL COURSEWORK MIGHT BE REQUIRED IF PREREQUISITES ARE NOT MET. SEE A COUNSELOR TO PREPARE A STUDENT EDUCATIONAL PLAN.
GCC Catalog 2016-2017
Important Notice: In the event of a discrepancy between the information presented above and the online and/or print versions of the GCC Catalog, please contact a counselor or the office of Admissions and Records. For previous years requirements please see the catalog from that year.