This degree or certificate prepares students with the essential knowledge and skills needed to succeed in a medical office or clinic setting. The curriculum covers key administrative functions, including patient reception and scheduling, medical documentation and word processing, insurance validation and coding, supply and equipment management, and electronic health record maintenance. Students will also develop professional communication skills, learn to navigate HIPAA regulations, and gain hands-on experience in multitasking within a fast-paced healthcare environment. Completers will be prepared to effectively support physicians and healthcare teams in delivering quality patient care.

The Associate of Science degree is granted to students who have completed at least 12 semester units of the required 60-degree applicable semester units at Glendale Community College. The required 60 semester units must include all of the following: (1) Completion of the courses required in the major or area of emphasis with a grade of “C” or better, or a “P” grade. (2) Completion of one of the following general education patterns: GCC General Education Requirements or the California General Education Transfer Curriculum (Cal-GETC) requirements. (3) A minimum GPA of 2.0 in the required 60 semester units.

The Certificate is granted to students who have completed at least 12 semester units of the required courses at Glendale Community College. All courses must be completed with a grade of “C” or better, or a “P” grade.

Program Learning Outcomes: Upon completion of this program, students will be able to perform administrative duties such as scheduling appointments, maintaining patient records (paper and electronic), and utilization of computer software; communicate effectively with patients, physicians, and co-workers and serve as a liaison between the physician and others; apply HIPAA rules in regard to privacy and display ethical, responsible, and professional behavior; and demonstrate the ability to educate patients on general office policies, including insurance procedures, reimbursement processes, billing, and coding practices, while accurately identifying and applying medical terminology related to the human body systems.

Associate of Science Program Map
Certificate Program Map

REQUIRED COURSES FOR MAJOR/CERTIFICATE UNITS
MOA 180 Health Information Management & HIPAA Standards 3
MOA 182 Medical Terminology Body Systems 3
MOA 183 Introduction to Health Insurance & Reimbursement 4
MOA 184 Health Care Delivery Systems 3
MOA 185 Medical Office Administration 3
MOA 188 Healthcare Law and Ethics   3
MOA 193 Principles of Current Procedural Terminology (CPT) Coding  3
MOA 197 Body System Diseases & Diagnoses for Medical Office Staff  3
BUSAD 204 Customer Service Skills 1
MOA 50 MOA Internship 3
TOTAL UNITS REQUIRED 29

Units for the major may be double counted for Cal-GETC or GCC General Education. Elective units may be used to reach the 60-unit degree requirement.
NOTE: ADDITIONAL COURSEWORK MIGHT BE REQUIRED DUE TO PREREQUISITES. SEE A COUNSELOR FOR A PERSONALIZED STUDENT EDUCATIONAL PLAN.


 Spring 2026

GCC Catalog Addendum 2025-2026

Important Notice: In the event of a discrepancy between the information presented above and the online and/or print versions of the GCC Catalog, please contact a counselor or the office of Admissions and Records. For previous years requirements please see the catalog from that year.