This certificate is designed to train students to meet the needs for qualified office
receptionists and clerks with emerging skills in office procedures including answering
phones, document processing and fi ling, and document creation. Program completers
are familiar with basic computer terminology and basic email functions, web browsers,
and databases.
The Certificate is granted to students who have completed the requisite units outlined
in the major requirements with at least 6 semester units of the required courses at
Glendale Community College. All courses must be completed with a grade of “C” or better,
or a “P” grade.
Program Learning Outcomes: Upon completion of this program, the student will be able to use a variety of office
procedures to perform such tasks as sorting mail, answering telephones, and filing
and processing documents using the latest computer technologies; be able to identify
the personal traits that lead to effective human relation skills in business and develop
skills to work more effectively with customers and other employees in a business environment;
be able to type by touch at a minimum of twenty-five (25) words a minute to produce
cohesive, grammatically correct sentences, to create, edit, and format basic business
letters, business reports, academic reports, memorandum, envelopes and labels; be
able to identify the standard elements on the Windows 7 desktop and demonstrate basic
mouse operations; to understand basic computer terminologies; and become familiar
with Global information systems; to be able to sign on to an account and use common
utilities, including e-mail and Web browsers, and searching a variety of databases
for information.
Certificate Program Map
| REQUIRED COURSES FOR CERTIFICATE |
UNITS |
| CABOT 101 |
Business Office Procedures |
3 |
| CABOT 102 |
English for Business |
4 |
| CABOT 103 |
Business Vocabulary Development |
3 |
| CABOT 104 |
Filing Methods and Systems |
1 |
| CABOT 110 |
Collegiate Business Math |
3 |
| CABOT 205 |
Computer Keyboarding/Typing I |
3 |
| CABOT 208 |
Windows Basics |
1 |
| TOTAL UNITS REQUIRED |
18 |
NOTE: ADDITIONAL COURSEWORK MIGHT BE REQUIRED DUE TO PREREQUISITES ARE NOT MET. SEE
A COUNSELOR FOR A PERSONALIZED STUDENT EDUCATIONAL PLAN.
| Fall 2023 |
GCC Catalog 2023-2024
|
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Important Notice: In the event of a discrepancy between the information presented
above and the online and/or print versions of the GCC Catalog, please contact a counselor
or the office of Admissions and Records. For previous years requirements please see
the catalog from that year.
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