Continuing Education Noncredit
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Glendale Community College Verdugo CampusGarfield Campus Continuing EducationMontrose CampusProfessional Development Center

Network & Systems Services

Campus Data Network Connectivity

ITS provides the Ethernet data networks that connect the campus community via 10Gb fiber backbone. We also offer Internet, Internet2, and peer to peer connections with private and public organizations. 

We are part of the CENIC network, which serves over 20 million users across California.  The vast majority of CENIC users are K-20 students, educators, researchers, and individuals at other vital public-serving institutions. 

Please contact the ITS Helpdesk to request data port installation for device connectivity or report network access issues.

System Status
GCC Network Status Cybersecurity
Identifying Spam and Phishing Attempts Past Phishing Attempts
Examples of past phishing attempts seen on campus Helpdesk
Contact info & hours

Wireless Network (WiFi)

Wired connections are available in most office areas and computer labs. All GCC campuses also have several different wireless networks to connect. All secure connections require a valid GCC login. 'GCC Wireless' is an unsecured, open-access network for visitors with limited bandwidth.

Verdugo Campus
Faculty/Staff:  'Staff GCC Wireless'
Students:  'Student GCC Wireless'
EDUROAM:   'eduroam'
Guest:  'GCC Wireless' (Open)
Garfield Campus
Faculty/Staff:  'Staff GCC Wireless'
Students:  'Student GCC Wireless'
EDUROAM:   'eduroam'
Guest:  'GCC Wireless' (Open)
PDC
Faculty/Staff:  'PDC Wireless Plus', 'Staff GCC Wireless'
Students:  'PDC Secure Wireless'
EDUROAM:   'eduroam'

VPN for Faculty & Staff

Virtual private networks (VPNs) allow employees of the GCC community to remotely and securely access the campus network. For instructions on how to connect to the campus remotely, click on this [PDF] file for VPN Client Setup. 

To download and install the Cisco AnyConnect software for Windows or Mac in the link below. 

For Windows [Download] - anyconnect-win-4.5.01044-core-vpn-predeploy-k9.msi

For MacOS  [Download] - anyconnect-macos-4.8.03036-predeploy-k9.dmg

Telephone Services

We offer Cisco VoIP (Voice over Internet Protocol) for faculty and staff requiring telephone service. VoIP technology provides various advanced features and gives you the freedom to move your phone from one office to another within the same building without having to place a service call.

Important information about VoIP telephone service:

  • Before moving a phone to another office or building, please notify the Helpdesk to update your emergency 911 location information.
  • In the event of a power outage, telephone and network service in most locations should be available for approximately 20 minutes via a UPS (uninterruptible power source). Depending upon the emergency's extent, for instance, a major earthquake, cellular service may also be unavailable.

Basic Phone Instructions

Instructions for setting up voicemail, and forwarding calls to mobile phone.

Access voicemail from another phone 
To check your Glendale voicemail messages from another phone:

1. Call (818) 240-1000 
2. When you hear "Welcome to Glendale Community College..."greeting, press the * key to interrupt it. 
3. The system will ask for your ID, which is your extension, followed by the # key. 
4. Enter your voicemail pin when prompted, followed by the # key. 
5. Follow the voice prompts to listen to your messages. 

Forward calls 
To forward all calls on your office phone to another number (such as your mobile/home phone), complete the following steps: 

1. Lift phone headset. 
2. Press the CFwdAll softkey. You will hear two beeps. 
3. Enter the number to which you want to forward all of your calls. Enter 9, 1 and the number exactly as you would if you were placing a call to that number. 
4. After you enter the number, you will hear two beeps. Hang-up headset. 
5. The LCD screen displays a message confirming the number to which your calls are being forwarded.